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 Quality Systems
SEH America is a manufacturer of silicon wafers for the Semiconductor Device Industry. The company is a subsidiary of Shin Etsu Handotai of Japan, and has affiliates in Japan, Malaysia, Taiwan, and Europe. SEH is a high-volume supplier of ultra-pure silicon wafers, providing a wide product line to various semiconductor markets. SEH is committed to a process for continuous improvement in quality through the ISO 9000 and ISO/TS16949 standards, environmental awareness though the ISO 14000 standard, health and safety, and customer service. SEH strives to maintain flexible manufacturing processes and provide on-time delivery to its customers. In addition to the standard CZ, PW, EPI, and FZ products, SEH pursues a program of Research and Development into emerging technologies.
The future of SEH America and the well-being of all employees depends entirely on how well we satisfy our customers.
We recognize our success is fully dependent on our quality.
We must be dedicated to continuous improvement, focused on customer involvement and total satisfaction.
Quality is everyone's business. Employees are empowered to resolve any quality issues that impede customer satisfaction.
Quality must be designed into products, processes and services.
Underlying the success of this Quality Policy is the spirit of teamwork and the adoption of sound procedures and ideas.
Quality Objective
Our principal objective is to manufacture and supply products that completely satisfy our customer's requirements and to be the undisputed leader in the global market place. To achieve this objective, our employees must give the highest priority to the quality of the product and service they give to others, internally and externally. The company has established an effective quality management system that conforms to the requirements of ISO9001:2000 and ISO/TS16949:2002.
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